TAXES ARE NOT CHARGED ON CHECKOUT AND MAY BE COLLECTED POST-SALE DEPENDING ON YOUR STATE. For the 12 States of AL (4%), AZ (5.6%), CT (6.35%), IA (6%), IL (6.25%), MN (6.88%), NJ (6.625%), OK (4.5%), PA (6%), RI (7%), SD (4.5%), and WA (6.5%), Equiprent Inc is required to collect and remit States sales tax for non-tax-exempt buyers. If you are a tax-exempt buyer, please send your current State certificate to firstname.lastname@example.org. If you do not reside in one of those 12 States, then tax will be collected only if the Seller collects taxes for your State (usually only for the Seller’s nexus State).
PLEASE EMAIL US FOR A FREIGHT QUOTE TO YOUR ADDRESS: email@example.com. We work with vetted 3PL companies who regularly move equipment, and will reply asap! We will invoice you for the freight charge separately from the product purchase.
Refunds, Exchanges, & Warranty
Any product being returned for any reason must be approved, prior to shipment, by Arrow Customer
Service. Returns require a Return Authorization Number, to be supplied by Arrow Customer Service. To
initiate a return, contact Arrow’s Customer Service Team at 913-495-4803 or via
Custom manufactured forks or attachments that do not fit because of incorrectly provided specifications
are non-cancellable and non-returnable.
Arrow may, at its own discretion, accept material returns for non-obsolete product shipped from an Arrow facility
within ninety (90) days, unused, unopened, in original packaging, in good condition and not requiring touch-up or
repair. Restocking of returns are subject to a minimum 20% restocking fee.
Goods not returned within 30 days of the issuance of the Return Authorization will not be accepted. Unauthorized
returns may be reshipped to the customer freight-collect.
Last updated 03-14-2019