Ideal Rent-All of Washington

Ideal Rent-All of Washington

Washington, United States

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Ideal Rent-All of Washington strive to provide genuine customer service and a positive experience so that our customers get what they need to get their jobs done and events staged.

Founded in 1976 as Consumer Rental, with the primary line of business being equipment rental, the name was changed in 2016 to Ideal Rent-All to better represent all that our company has to offer. As in the past, the heart of our business is to constantly strive to meet your equipment rental needs matched with a high level of customer service. We are always expanding and updating our inventory and knowledge to better serve our customers’ needs! We want to be the company you would recommend to a friend. Ideal Rent-All is a family-owned and locally-operated company, with a knowledgeable and dedicated team of employees.

Ideal_Rent_All

Storefront byIdeal_Rent_All

Buyer Reviews

Tamara
Reviewed byTamara

From Google Maps review, September 2019:

Great staff! Chris is amazing and we hope we see him every year. Thanks Mike for taking all my calls and making things happen for me. You are a great example of customer service. Love how efficient and knowledgeable you are, hope to expand what we rent from you in the future! - Tamara Neuffer

Knudsen_Family
Reviewed byKnudsen_Family

From Google Maps review, June 2019:

Just purchased a new Scag mower from them and they went out of their way to ensure I was taken care of. It's rare to see excellent service these days so it was refreshing to know that some companies still care about the customer. - Knudsen Family

David_Thompson
Reviewed byDavid_Thompson

From Google Maps review, March 2019:

OVER THE TOP!! That is what I would say about the fantastic and personal customer service I received from the staff at Ideal Rent-All in Mt. Vernon. From my first phone call when I inquired about pricing to the final return of the rented item I was always treated with courtesy and kindness. But, most of all, I was totally impressed with the knowledge of those I worked with. I was especially happy to have had Nick help me with a problem that developed with the saw extension pruner that I rented. He was patient, thorough and knowledgeable. I was willing to drive the unit back for him to inspect and fix but he gave me the instruction I needed to fix it myself and get back to work, via a couple phone calls and texted pictures. He saved me a lot of time in the long run.

I was extremely happy with the way the facility looked, the way the staff dressed and most importantly they obviously know what they are doing and are happy to help those who are novices at renting or those who rent regularly.

I really can't say enough about the positive impression they have left with me forever. I will tell everyone to rent from IDEAL RENT-ALL when they have rental needs.

I used to manage Customer Service for years. They are FANTASTIC and much better than I ever expected to be treated.

To conclude....I was truly blown away by these guys!! Thanks for treating me with respect, kindness and patience. FIVE STAR FACILITY & STAFF - David Thompson

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